How Can We Help?
Search our knowledge base or browse categories to find answers.
Browse by Category
Getting Started
New to NuLink? Learn the basics and get up and running quickly.
Voice & Calling
Everything about VoIP calls, call routing, and voice features.
Messaging
SMS, MMS, and team messaging help and tips.
Fax
Digital fax setup, sending, and receiving.
Billing & Account
Manage your subscription, payments, and invoices.
Admin & Settings
Configure your organization and manage users.
Frequently Asked Questions
How do I port my existing phone number?
You can port your existing number during enrollment or later from your dashboard. The process typically takes 7-14 business days.
What internet speed do I need for VoIP?
We recommend at least 100 Kbps per concurrent call. For best quality, a stable connection with low latency is more important than raw speed.
Can I use NuLink on my mobile phone?
Yes! NuLink works on iOS and Android devices through our mobile apps, available in the App Store and Google Play.
How do I cancel my subscription?
You can cancel anytime from your account settings. Your service will remain active until the end of your billing period.
Still Need Help?
Our support team is available to help you with any questions.